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Refunds for Goods

Refund requests must be made within 7 days after receipt of your goods. ​

We accept refund requests for goods sold on our Site for any of the following reasons:

The product did not meet quality expectations and visible evidence must be provided. Item must be returned with label attached before full refund is issued.

Good is broken

Good does not match description

Good was not sent in the correct labelled size as per what was ordered

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Refunds do not apply to the following goods:

Undergarments; and Sale Items

 

Returns & Exchanges

We do offer a coupon code which will enable you to exchange an item for another garment on the website to the same value, should we not have the size you wish to exchange for available

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Returns can be made by mail

To return a good by mail, please follow the below procedure: ​

Contact us via support@shaktishanti.au to request an exchange

 Once confirmed that there is a replacement available, post your garment to us and notify us of the tracking code

Once we receive the goods, a coupon code will be issued and / or the exchange item will be posted free of charge

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ABN : 99107361827

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